Itna kaise hua??
This is the first question that comes to mind when you visit the service centre to collect your bike after its service and see the bill.
Did you know what the bill includes?
Based on our interactions with thousands of customers, we have found that this question is commonly asked, regardless of the city you’re in or whether you visit a local garage or a dealership, irrespective of the bike you own.
1: Paid Service Labor Charges: When you give your bike for servicing at a dealer workshop or local garage, it involves a predefined to-do list, which may include the following tasks:
- Check-ups: Technicians or service advisors inspect the vehicle to identify any faulty parts
- Minor Fixes/Touch-ups: Technicians make necessary adjustments if they find any settings have changed, such as brake tightening, idling setting, carburettor tuning, horn, bulbs, etc.
Local garages or dealerships charge service labour based on the provided to-do list. Typically, the labour charges for a bike service range from ₹250 to ₹600, depending on factors such as the type of workshop, locality, city, and make-model of your two-wheeler.
In the case of dealerships, the service labour charges are fixed. However, for local garages, the service labour charges also depend on the following:
- a) The monetary support needed by mechanics if they are in dire need of money due to personal constraints
- b) The count of vehicles attended by the mechanic throughout the day. This is because mechanics follow a daily income routine and set targets, which helps them sustain their livelihood.
At GarageWork, we are offering free service, where we have waived off paid labour. You only have to pay for the remaining components.
2: Cost Of Consumables: During each service, certain consumables are involved, which need to be replaced either at regular time intervals or distance intervals. All consumables are charged based on their Maximum Retail Price (MRP). Below is the list of a few crucial consumables:
- Engine Oil: Engine oil is the most commonly known consumable among customers, thanks to the extensive marketing efforts by a few brands that have raised awareness about it. As many of us are aware, if your vehicle uses regular mineral engine oil, it should be changed every 4000 km or 4 months, whichever comes first.
- Air Filter
- Spark Plug
- Brake Oil (For bikes with Disc brakes)
- Gear Oil (For Scooters)
- Anti-corrosion spray/lubrication (For e.g WD-40)
- Chain Spray
- Grease (for Wheel Greasing / Clutch Greasing)
- When you send your bike to dealerships, you are even charged for the cotton/cloth used by the mechanic during the service. No other workshop charges you otherwise.
At GarageWorks, we determine the consumables to be carried out based on the information we receive from you. This includes details such as the date of your bike’s last service or any specific complaints indicating the need for a consumable replacement. Our mechanics then bring along the required consumables accordingly.
3: Spare Parts Charges:
As we ride our vehicles, they go through wear and tear, and if bike servicing is not performed regularly, the efficiency of the spare parts declines. In both cases, whether due to wear and tear or damage, these spare parts need to be replaced. All spare parts are charged at their Maximum Retail Price (MRP).
At GarageWorks, we determine the spares to carry based on the specific complaints that you provide (e.g., if the brakes are not working or if there is an issue with the self-start). We ensure that all spares purchased and used are genuine.
4: Spares installation charges
When spare parts are replaced, often the mechanic puts in additional effort to install the new part. Therefore, workshops usually charge a separate labour fee for each of these spare parts. Many workshops adopt the practice of charging a lump-sum labour fee that covers all the replaced spare parts. This fee is typically categorised as Handling Charges, Remove-Refit Charges, or Repair Labor, among others. Unlike spare parts, there are no Maximum Retail Prices (MRP) or standard rates for Spares Labor.
At GarageWorks, we charge the labour fee to the specific spare component, ensuring complete transparency.
5: Repair Labour :
Sometimes, specific repairs are required to enhance the performance of the vehicle. For example, clutch overhauling in scooters, wheel greasing, removing fork bends, or engine overhauling. Workshops charge an additional fee for these repair services.
In conclusion, understanding the key aspects of your bike servicing bill is essential to avoid any surprises and ensure transparency in the charges. We have explored five crucial points to consider when examining your bill.
By understanding these key points, you can have a clearer understanding of your bike servicing bill, enabling you to make informed decisions and maintain your bike’s optimal performance.
At GarageWorks, we strive to provide exceptional service by offering FREE periodic service, allowing you to pay only for the consumables, spares & respective labour charges. Our approach involves carefully considering specific complaints and delivering genuine spare parts and consumables based on your bike’s needs.